Terms & Conditions
Last updated: December 23, 2025
These Terms & Conditions govern your access to and use of the Cilveras website and online store, including all related content, features, tools, and services (collectively, the “Services”). The Services are hosted on Shopify, which provides the e-commerce platform used to sell products to you.
By accessing, browsing, creating an account, or placing an order through the Services, you agree to these Terms, our Privacy Policy, and any other policies referenced on this website. If you do not agree, you should not use the Services.
Eligibility and Use of the Services
You may use the Services only if you are the age of majority in your place of residence or are using the Services under the supervision and consent of a parent or legal guardian where permitted by law.
You agree to use the Services only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Services.
Accounts and Information Accuracy
You may be required to create an account or provide personal information to access certain features or complete a purchase. You agree to provide accurate, current, and complete information and to keep your account details up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be sold, transferred, or shared with others.
Products and Presentation
We make reasonable efforts to display product details accurately. However, product appearance, including color and texture, may vary depending on screen settings, lighting, and device differences.
Product descriptions, availability, and pricing may be updated or changed at any time. We do not guarantee that products will meet individual expectations beyond what is required under applicable law.
Orders and Acceptance
Placing an order constitutes an offer to purchase. Orders are subject to acceptance by Cilveras. We may refuse or cancel orders for legitimate reasons, including payment issues, suspected fraud, or inventory limitations.
An order is considered accepted once payment is successfully processed and confirmation is issued. Once accepted, orders may not be modified or canceled if fulfillment has already begun.
Pricing, Taxes, and Payments
Prices shown at checkout are the prices applicable at the time of purchase. Unless stated otherwise, prices do not include taxes, shipping costs, customs duties, or import fees, which are your responsibility where applicable.
You authorize us and our payment processors to charge your selected payment method for the full amount displayed at checkout. Payment information is handled securely by third-party payment providers.
Shipping and Delivery
Shipping times are estimates and not guaranteed. Delays may occur due to carriers, customs processing, or circumstances beyond our control.
Risk of loss and title pass to you once the order is handed over to the shipping carrier, to the extent permitted by applicable law.
Returns and Refunds
Returns are governed solely by our Refund Policy. Please review that policy carefully before placing an order. In case of any inconsistency, the Refund Policy controls matters related to returns and refunds.
Acceptable Use
You agree not to misuse the Services, including by attempting unauthorized access, introducing malicious code, violating laws, infringing intellectual property rights, or engaging in harmful, abusive, or deceptive conduct.
We reserve the right to suspend or terminate access to the Services if misuse is detected.
Intellectual Property
All content available through the Services, including text, images, graphics, logos, designs, and layout, is owned by or licensed to Cilveras and protected by applicable intellectual property laws.
The Services are provided for personal, non-commercial use only. No content may be copied, reproduced, distributed, or exploited without prior written permission from Cilveras.
Third-Party Services and Links
The Services may include links to third-party websites or tools. We do not control and are not responsible for third-party content, policies, or practices. Use of third-party services is at your own risk and subject to their terms.
Shopify Platform Notice
Our store is hosted on Shopify. Shopify provides the technical infrastructure but is not the seller of products offered through the Services.
All purchases are made directly between you and Cilveras. Shopify is not responsible for product quality, fulfillment, refunds, or disputes related to your order. To the fullest extent permitted by law, you release Shopify and its affiliates from claims arising from transactions made through our store.
Feedback and User Content
If you submit reviews, comments, suggestions, or other content, you grant Cilveras a non-exclusive, worldwide, royalty-free right to use, reproduce, and display such content for the operation, improvement, and promotion of the Services.
You confirm that any content you submit is lawful, accurate, and does not violate the rights of others.
Disclaimers
The Services and products are provided “as is” and “as available,” except where warranties cannot be excluded under applicable law. We do not guarantee uninterrupted, error-free, or secure operation of the Services.
Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you.
Limitation of Liability
To the fullest extent permitted by law, Cilveras will not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, arising from your use of the Services or products purchased through the Services.
Where liability cannot be excluded, it will be limited to the minimum amount permitted by law.
Indemnification
You agree to indemnify and hold harmless Cilveras from claims, damages, or expenses arising out of your breach of these Terms, misuse of the Services, or violation of applicable laws or third-party rights.
Termination
We may restrict or terminate access to the Services at any time where permitted by law. Provisions that by their nature should survive termination will remain in effect.
Governing Law
These Terms are governed by the laws of the State of Wyoming and applicable federal laws of the United States, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms from time to time. The current version will always be available on this page. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
Contact
For questions regarding these Terms & Conditions, contact us at:
Cilveras
312 W 2nd St Unit A 2013, 38 Pickard Close
Casper, Wyoming 82601
United States
Email: info@cilveras.com
